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Rainbow of Hope
National Day Of Reflection KS1/EYFS
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Working Together to Move Forward With HOPE

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Please find below the arrangements for drop off and collection for the start and end of school day.

The Whitby Heath Team

Year Group/Classes

Drop off/collection gate/door

Drop off time


Collection time



Reception – Oak class

EYFS gate on Clydesdale 

8.45am – 9.00am

Gates will be closed at 9am – any child arriving after this time should be dropped off via the main school entrance



Reception - Elm class

Wyedale main entrance gate

8.45am – 9.00am


Key Stage 1

Year 1 – Beech and Ash classes

Car Park gate on Clydesdale

8.40am – 8.50am

Y1 and Y2 children arriving after 8.50am should be dropped off via the main school entrance as their teachers will be in class and they will not have access to Key Stage 1 via the main playground


Parents/carers waiting to collect Year 1 children should wait in the main car park area.

Year 2 – Fir and Cherry classes

Main playground

8.40am  - 8.50am


Enter and exit via Clydesdale or Wyedale gate after dropping off/collecting from main playground.

Key Stage 2

Year 3 – Rowan and Poplar classes

Year 4 – Holly and Cedar classes

Year 5 – Sycamore and Willow classes

Year 6 – Birch and Maple classes

Main playground

8.50am – 9.00am

Gates will be closed at 9am – any child arriving after this time should be dropped off via the main school entrance



Enter and exit via Clydesdale or Wyedale gate after dropping off/collecting from main playground.



Considerate Parking and Road Safety

Please be mindful of our local residents and other families dropping off and collecting from school and, wherever possible, walk to and from school. If it is necessary to drive, park away from the gate areas and not across local residents properties. Please also bear in mind our informal one-way system at drop off and collection times.

Uniform and Resources

All children will be expected to attend wearing school uniform each day (apart from on their timetabled PE days – your child’s class teacher will confirm their class’ PE days at the start of the new school year). The Uniform Shop on Overpool Road has an online shop at www.theuniformshopwebsite.co.uk or call 0151 345 4656.

Please ensure any school bag your child brings to school is of a suitable size to be stored safely in school; we ask that bags are not overly large.

Lunches and Snacks

We will be providing hot and cold lunch school meals from our school kitchen on a three week rota menu for those children who wish to have a school meal. All children in Reception, Year 1 and Year 2 will continue to be eligible for Universal Infant Free School Meals.

We ask that if your child is in Key Stage 2 (Year 3, 4, 5 or 6) and requires a school meal and is not eligible for Free School Meals, that payment is made via Parentpay. School Meals will be charged at £2.35 a day from September.


We will continue to follow up any absences in the usual manner and we ask that you contact our school office by email or telephone if your child is absent for any reason or wish to discuss your child’s attendance with school staff. Guidance concerning holidays taken in school term time is clear - absence will only be authorised in exceptional circumstances. We are not able to grant any leave of absence during term time unless there are exceptional circumstances. An exceptional circumstance is usually a one-off, unique situation that is of significant emotional, educational or spiritual value which outweighs the loss of teaching time. Please avoid booking holidays, appointments or visits during term-time. Please bear this guidance in mind when making bookings for any holidays. Please also be advised that where medical appointments must be taken during the school day, parents and carers will be asked to provide appointment letters for school records. 

Please find below information regarding services and support for families from our Local Authority.

The Whitby Heath Team

Some of the help available includes:

All the help available for families can be found on the ‘Useful resources and information for the school holidays’ webpage on the Council website:

Visit: Useful resources and information for the school holidays

Some of the help available includes:


The Welcome Network

The Welcome Network are commissioned by the Council to join up local community food offers. They have produced an interactive map showing where and how local food can be obtained in each area. For full details:

Visit: Interactive map on the Welcome Network website


The Council Tax Reduction Scheme

The Council Tax Reduction Scheme provides financial support for people who are on a low income and need help to pay their council tax. There is a discretionary fund alongside the main scheme.  

Visit: Council Tax Reduction


The Discretionary Housing Payment scheme

The Discretionary Housing Payment scheme is available to help people who receive Universal Credit or Housing Benefit where the amount awarded in benefits does not pay their full rent.  This scheme can help with the shortfall in some circumstances or can help people on benefits with rent in advance to secure a property.  

Visit: DHP



Homeless2Housed is a short-term project in 2020/21 to provide support for people who are at risk of losing their home or to secure a property. They can sometimes help with rent arrears and rent in advance.

 Contact them initially by email on H2H@cheshirewestandchester.gov.uk


Test and Trace

Test and trace payments of £500 can be made when somebody who is working loses pay because they are told to isolate when they have Covid symptoms or they have been in contact with somebody with symptoms and are told to isolate by test and trace. From 8/3/21 parents who are unable to work from home can also apply if their child is required to isolate and they have caring responsibilities.
Visit: Test and Trace

Youth Service

Enhanced provision provided by the Council’s Youth Service for children and young people aged 11 to 19yrs (up to 25 if SEND). Youth zones are open across the borough in targeted areas of need and all families of children and young people who are eligible for free school meals, will receive a breakfast and lunch hamper and activity pack full of activities and resources for things to do at home. Programme plans include:

  • Ministry of Food – a four-week evening programme that explores food from around the world
  • HAF Fun Days – a four week day time programme that promotes four themes, the sessions will include a healthy lunch, days out and a variety of exciting and engaging sessions, including sports, inflatables, looking after yourself pamper sessions, healthy cooking, graffiti sessions and, arts and crafts.
  • HAF Life Skills Project – a four-week targeted project for referred young people, who could be in foster care, a social care leaver and/or considered to need support around leaving education and making heathy life choices.

For more information, please email: EHPChesterandRural@cheshirewestandchester.gov.uk

Provision provided by SEND commissioned providers from the Council

Seven organisations have been funded to deliver SEND specific HAF provision including multi sports activity day, trampoline sessions, forest school activities, cycling provision, mindfulness, yoga, arts and crafts, science, and healthy eating.

For more information, please email: AimingHighForDisabledChildren@cheshirewestandchester.gov.uk

Brio Leisure

Brio Leisure has received a grant fund to run a programme of activities from sites across the borough. The range of activities include activity fun sessions, crash swim courses, NPLQ lifeguard courses, sports camps, and free monthly memberships, all of which will include a nutritional lunch box. If you would like more information, please email: info@brioleisure.org


If you have an update regarding COVID19 symptoms or a test (positive or negative) out of school hours, please email help@whitbyheath.cheshire.sch.uk to ensure school is notified at the earliest opportunity. 

 It is important that we continue as a school to focus on keeping our school community safe and minimise any risks of outbreaks in school.  

Schools nationally are required to follow guidance from the Department of Education (DfE) rather than the broader national guidance provided for the wider community.  

Moving forward together with HOPE

Ways you can continue to help us all stay safe during the COVID19 pandemic

New Guidance – Director of Public Health Recommendation

The new guidance can be applied in response to outbreaks/potential outbreaks or in areas of high prevalence.

So far, we have recommended additional measures (e.g. face coverings in communal areas, restricted activities etc.) on a case-by-case basis, but in view of the high and rising case rates in the borough and in our neighbouring local authority areas, we are now advising our primary schools to suggest to parents and carers that if one individual in a household tests positive, any children in that household who attend school should:

• Take a PCR test (ideally on day 3-5 after first exposure), and

• Take a daily LFD test for 10 consecutive days from the date of first exposure

• Continue to attend school provided that their test results (PCR and LFD) are negative

• Self-isolate for 10 full days from the date of the test if any of their test results are positive

• In the event of a positive LFD test result, obtain a confirmatory PCR test

• If the confirmatory PCR test is taken within the two days following the positive LFD result and PCR result is negative, the young person can return to school.

All individuals who have been identified as a close contact of a suspected or confirmed case of the Omicron variant of COVID-19, irrespective of vaccination status and age, will be contacted directly and required to self-isolate immediately and asked to book a PCR test. They will be informed by the local health protection team or NHS Test and Trace if they fall into this category and provided details about self-isolation.


Travel from abroad

All travellers arriving into the UK will need to isolate and get a PCR test by ‘day two’ after arrival. They may end their isolation once they receive a negative result. If the result is positive, they should continue to isolate and follow rules on isolation following a positive test. Unvaccinated arrivals aged over 18 will follow the existing, more onerous, testing and isolation regime. All Red list arrivals will enter quarantine. Parents travelling abroad should bear in mind the impact on their child’s education which may result from any requirement to quarantine or isolate upon return.

We continue to work closely with the local public health team to ensure we’re following the latest Government guidance in school. We can all play our part in continuing to help reduce transmission of the virus by following these simple measures:


·         Wash your hands frequently with soap and warm water or hand sanitiser 

·         Wear a face covering when entering public indoor buildings or travelling on public transport 

·         Make space by keeping a two-metre distance from anyone outside your household, where possible 

·         Self-isolate and get a test if you have COVID-19 symptoms by calling 119 or visiting nhs.uk/coronavirus.

·         Take a PCR test if you are a contact of a confirmed case (if you are fully vacinated and/or are under 18 years and 6 months old)

We know that the virus is easily transmitted from person to person so it’s important that everyone continues to play their part and follows these measures to help keep our community, friends, family and neighbours safe.  


It is important that if you’re child or family member becomes unwell with any of the COVID-19 symptoms listed below that they get tested. Please ensure your child does not attend school if they have:

 a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)

a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)

a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal. 

If your child tests positive they should self-isolate and stay off school for 10 days. If the test comes back negative they can return to school if they no longer have symptoms and have been fever free for 48hrs.  All other people who have had close contact with them should take a PCR test 3-5 days after their contact with them. As long as the close contact remains symptom free, they can still return to school whilst waiting for the results of their PCR test.

If you have an update regarding COVID19 symptoms or a test (positive or negative) out of school hours, please email help@whitbyheath.cheshire.sch.uk to ensure school is notified at the earliest opportunity.


Local Community Support Initiatives - led by parents and carers from our school

Two local initiatives, set up by parents of children at our school, provide support for all families during these difficult times:
The Whitby Community Cupboard can be found on Facebook. https://m.facebook.com/whitbycommunitycupboard and was started by Louise Raby and Lucinda Golightly (both parents at our school) to help prevent food waste in the community. 

After finding there was a lot of surplus food after collecting and distributing from various organisations, they decided to offer it out into the community via their community cupboard.  Linking with local shops such as the Co-op and Tescos, they receive donated food that is close to sell by dates but is still useable to be shared with the community.

Donations from families are also welcome as anything donated that families aren’t able to use will be valuable for other families   
A small donation is requested where possible when members of the community come to shop via the community cupbaord; as little as £1 here and there helps them to continue to offer this service, all proceeds go directly to Whitby Community Cupboard. 

Gemma Fildes (also a parent of children at our school) has set up a FREE Whitby Heath uniform swap shop to enable families of Whitby Heath pupils to swap and pass on used uniforms that still have life in them.  Further information about this great initiative can be found at https://www.facebook.com/groups/256120535992355/

Cheshire West and Chester have provided signposting for families  for help and support during these difficult times for everyone:

Useful resources and information for famillies:

Healthy Start Vouchers

Are you eligible for these vouchers?  If you’re pregnant or have a child under 4, you could get Healthy Start vouchers to help buy some basic foods. This important means-tested scheme provides vouchers to spend with local retailers. Pregnant women and children over 1 and under 4 can get one £3.10 voucher per week. Children under 1 can get two £3.10 vouchers (£6.20) per week.  Terms and conditions apply.  To find out more visit: https://www.healthystart.nhs.uk/

We know that times are extremely hard at the moment, the pandemic is putting strains on many families and residents within Cheshire West and Chester, and beyond. There is a wide range of support available to you as parents across the borough which can help you if you feel that you may need it. 

For further information or for support visit:


The pages cover: Dedicated helpline for people who need support, Support and advice on council tax, Support for vulnerable people, Domestic abuse advice and support, Support for businesses and employers,  Coping with coronavirus, NHS bereavement advice and support, Test and Trace support payment.

Help in Emergencies for Local People (HELP)

The HELP scheme is a discretionary scheme offering local welfare assistance including: • support for exceptional needs • limited payments for emergency funding in a crisis • to help people moving out of care 

All awards are subject to a means test, which means we will look at your income and expenditure. This includes income that is available to you, including income we usually ignore when looking at your claim for Housing Benefit and/or Council Tax Reduction. Funding will be made on a one-off basis and will be restricted to one award in any 12 month period. Normally awards will be restricted to provide help with food vouchers or recycled goods. For information on who can apply, and how you can apply, visit:


Employment and benefits support

If you are affected by coronavirus or its effect on the economy, there is a wide range of support available. The Understanding Universal Credit website provides information about the changes the government has brought in to support people who are already claiming benefits, need to claim benefits, or are at risk of losing their job as a result of coronavirus. To find information you need about Universal Credit and other benefits visit: https://www.understandinguniversalcredit.gov.uk/employment-and-benefits-support/

Benefits and Job Centre Plus Universal Credit (UC)

If you have any queries please use your UC journal to make contact, if you have a change in circumstances please report this on your home page. If you are unable to access your digital account, please contact 0800 328 5644. There may be a longer waiting time than usual on the telephony service as they are experiencing high call levels. Legacy benefits.

 If you claim Job seekers Allowance (JSA), Income Support (IS) or Employment and Support Allowance (ESA) please contact your relevant benefit on 0800 169 0310 if you have any queries. Please listen carefully as the options may have changed since you last rang. You can contact your local jobcentre by ringing 0800 169 0190 and you will be put through to/or a message passed to your local jobcentre. Jobcentres are limiting the number of people allowed in the offices during Covid-19 so please only attend a jobcentre if you have a booked face to face appointment or have no other way of contacting Department for Work and Pensions (DWP).

Local jobcentres can support with both ensuring you receive the correct benefit to support you whilst you are looking for work and if your circumstances mean you are currently unable to look for work. They can provide advice and sign posting to local support organisations. They work closely with both partners and providers to offer a range of training that is relevant to the local economy and is most likely to enable customers to gain skills to return to work.

Support with finding work

Jobhelp -The Department for Work and Pensions new website aimed at getting Britain back to work. The aim of the website is to highlight the range of support and advice on offer to help jobseekers find jobs, and employers get the people they need, all in one place. Jobhelp is a good place to start if you are looking for work. Their website provides a range of support:


Money matters

The Live Well Cheshire West site provides a range of support for a range of different money related matters, including: • Budgeting, banking and managing money • Money and benefits • Paying for care • Grants and funds • Debt • Help in a crisis

Visit: https://livewell.cheshirewestandchester.gov.uk/Categories/3748

Citizens Advice Cheshire West

Free, impartial advice and information on a range of issues. Advice is independent and completely confidential. Information to help you make the right choices if you are in debt. Such as how to avoid losing your home and how to get your finances back into shape.

Help can include: • working out how much money you owe and the debts you should pay back first • budgeting your bills • getting a bank account • starting a pension • dealing with creditors • gambling advice and/or problems with tax

For further information visit:  https://www.citizensadvicecw.org.uk/debt-and-money 

or telephone: 03445 766111

(phone lines are open Monday-Friday 10am to 4pm.

Domestic Abuse

Some children and adults could be facing increased risks as we all asked to stay at home due to COVID-19.  It is important you know you're not alone.

The Council is continuing to work with other agencies to offer you support and encourage you to make contact when out on an essential trip (like shopping) to ask for help.

Open the Door signposts to local and national help, encouraging people to start a conversation about domestic abuse and bring it out from behind closed doors. If you or someone you know is in immediate danger call 999. 

For advice and support visit:


Silent Solution 55


If making a sound would put you or someone else in danger and the operator cannot decide whether an emergency service is needed, your call will be transferred to the Silent Solution system. The Silent Solution is a police system to help people who are unable to speak, but who genuinely need police assistance. You will hear an automated police message, which lasts for 20 seconds and begins with ‘you are through to the police’. It will ask you to press 55 to be put through to police call management. 

Please see the attached Silent Solution 55 information sheet for further details.

Free School Meals

Free School Meals does not include Universal Infant Free School Meals (UIFSM) where all government funded schools offer free school meals to pupils in Reception, Year 1 and Year 2.   If your child was receiving UIFSM but you believe you may be eligible for Free School Meals please apply here https://www.cheshirewestandchester.gov.uk/residents/education-and-learning/school-meals.aspx



Thank you to everyone who has activated their ParentPay account. We now use this system to send out whole school letters via email and for payments for both dinners and activities.


If you do not have a bank account, payments can be made at any Pay Point outlet. If you require a Pay Point card, please contact the school office to request one.


‘Moving Forward Together With Hope’


Useful Internet Safety websites:

NSPCC - https://www.nspcc.org.uk/keeping-children-safe/online-safety/?utm_source=google&utm_medium=cpc&utm_campaign=GEN_-_Safety_-_[BMM]&utm_term=internet_safety&gclsrc=aw.ds&&gclid=EAIaIQobChMI06eznY


Thinkyouknow - https://www.thinkuknow.co.uk/ (advice from the National Crime Agency to stay safe online).

Internet Matters - https://www.internetmatters.org/

Parent Info - https://parentinfo.org/

ICON - Speak to someone if you need support such as your family, friends, Midwife, GP or Health Visitor about infant crying. Click on the ICON link to take you to the webpage.

Paper copies of any letters are available from the office upon request.




Files to Download

Contact the School

Whitby Heath Primary School

Ellesmere Port,
CH65 6RJ

If paper copies are required, please contact the school office.

Main Contact: Mrs. R. Jewitt (Head Teacher)

Tel: 0151 355 1781
admin@whitbyheath.cheshire.sch.uk or help@whitbyheath.cheshire.sch.uk

SEN Contact: Miss. C. Monins

SEN Email: senco@whitbyheath.cheshire.sch.uk

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